Deployment Support Engineer

Deployment Support Engineer

Edinburgh | £45,000 | Permanent

Published: 25.01.23 Ref: BBBH40855_1674645123

Deployment and Support Engineer required for a software company based in Edinburgh.

A scale up software company who are rapidly growing across the globe, (their main market is the USA), working closely with healthcare professionals to provide solutions to improve outcomes for all patients effectively and sufficiently.

You will be the first Deployment and Support Engineer within the UK, working closely with a small team of Engineers remotely. You will be the main point of contact for customers (ensuring they are fully updated throughout the process), to plan and support the integration of their platforms alongside the integration team. You will be a motivated, passionate Engineer who is eager to learn new tools, bringing your problem-solving and organisational skills to ensure the customers and businesses goals are reached above and beyond.

You will have the following Skills/Experience -

** Strong experience delivering high quality customer support

** Strong communication and customer relationship skills

** Experience and knowledge of Linux or Windows; Scripting, Docker

** Strong experience with Network troubleshooting

Beneficial (not essential) -

** Experience troubleshooting .Net application or Integration scripts

** Knowledge and experience with medical imaging; DICOM, HL7, FHIR

The salary on offer is circa £45K depending on experience, with a remote work model (travel to Edinburgh office on occasion) and an impressive benefits package including, 34 days holiday (inclusive of public holidays), pension, enhanced family friendly pay and leave scheme, continuous learning and professional development plans and more to suit you!

The team are a sociable bunch who like to keep their relaxed, forward-thinking culture who offer strong support across all aspects and encourage each employee to reach their own personal/career goals.

If this sounds like something you would like to be a part of please apply or call Nicole at Cathcart Technology!


We can help you prepare interviews and offer some great tips to help candidates get the best possible start.


Before we assess a candidate and put them forward, we’ll do a phone interview to get a better understanding of the type you’re looking for, your goals and plans.


We know exacly what employers are looking, especially our clients, because they told us. We can help you prepare for the interview and shape up for meeting their team.


Personal branding is a term you may or may not be familiar with. In our connected world, it pays to be fully prepared for what happens when employees search your name.

Our clients


Absolutely fantastic throughout my interview process, and I cannot recommend him highly enough! First of all, he is an absolutely brilliant communicator and extremely reliable. On top of all of his brilliant recruitment skills, it was amazing to see how genuinely excited he was for me when I received my offer. This truly conveyed to me how much he cares about his clients.

Software Engineer – Edinburgh

THE BEST test recruiter I’ve had the pleasure of working with, from start to finish. She provided me with training resources and is an organiser and participant in testing events. She really has taken the time to fully understand the testing principles.

Test Analyst – Aberdeen

I have had dealings with the majority of recruitment agencies in this country and beyond. He really stands out from the crowd and the IT industry would benefit from more people like him.

Software Developer – Glasgow

Compared to other recruiters I have worked with she seemed genuinely interested in helping me with my job search rather than just fulfilling quotas.

Software Developer – Lincoln

It was a breath of fresh air – She is professional and approachable and will be there to help you every step of the way. Other recruiters give you the hard sell and the ‘best friend routine’ to get you on board and then just leave you guessing, but not here… She’s the real deal

Solutions Architect – Glasgow

I’ve never written a recommendation for a recruiter before, so it must show how impressed I am!

Software Developer – Northampton

I can say with total sincerity I’ve never dealt with a more professional, knowledgeable and personable recruitment firm in fifteen years of contracting. They helped my wife and I relocate to Edinburgh with our five month old son and it’s in no small part to their tips and recommendations that we’ve settled in so quickly.

Transformation Consultant – Leeds

He is the most honest, thorough and experienced recruitment consultant I have ever dealt with. If he can’t help you, he’ll tell you rather than spinning a yarn and putting you forward for jobs that aren’t suitable.

Technical Author – Edinburgh

He goes out of his way to ensure you are prepared for your interview and I particularly appreciated his professional no nonsense approach to working with me to find a new position.

Infrastructure Architect – Glasgow

She was friendly, communicative and informative, talked me through the process and gave me good advice at every stage.

Software Engineer – Manchester

A friend looking after me, that’s how I felt. His friendly character made the whole process way easier and enjoyable, he also managed to get me one of the most interesting work opportunities. I’m really glad our paths have crossed.

Software Engineer - Edinburgh

He stood out in a world of poorly informed, unreliable and frankly annoying recruiters as a breath of fresh air.

Data Scientist – Manchester

She even was able to help get a firmer offer as I was offered two roles on the same day. I felt she went over and above to get the best offer she could for me without selling myself short.

QA Engineer – Glasgow

Equal parts friendly and professional, never once coming across as simply going through the motions and made the whole thing as painless as possible for all parties

Software Developer – Glasgow

Never have a I met a recruiter like him, who embeds himself in the community so thoroughly in a way that could only be genuine. From our conversations, he has shown an understanding of the industry I would expect from a local CTO.

MI Analyst – Bolton