We're looking for an experienced Business Analyst to join our IT team and help shape how operational and customer-facing teams turn ideas into well-defined, deliverable work. My client is a major international organisation with a multi-billion turnover, tens of thousands of staff who is embarking on a serious portfolio of technology transformation.
What you'll do
- Gather and clarify requirements from different parts of the business, producing clear documentation for development teams.
- Support scoping and prioritisation so the right projects move first.
- Present work to stakeholders and stay involved through development, testing, and rollout.
- Coordinate user acceptance testing and help ensure smooth implementation.
What you'll bring
- Solid experience as a BA, ideally from a busy environment where physical operations and in-person customer journeys matter.
- Confidence working with cross-functional teams spanning business, delivery, and technical roles.
- Familiarity with different delivery methodologies and the judgement to pick what works.
- Ability to handle shifting priorities without theatrics.
- Strong communication skills, and a willingness to question things when needed.
If you want a role where your analysis doesn't just get filed away but actually shapes what gets built, we'd love to hear from you.
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Process
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Preparation
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