Senior Technical Author

Senior Technical Author

Manchester, Greater Manchester | £30,000 - £45,000 | Permanent

Published: 23.09.22 Ref: BBBH37586_1663944832

Snr Technical Author - HQd North/Remote - £30-£45k

The Company

They combine a genuine passion for technology, with contemporary methodologies and approaches to create modern software solutions for some of the biggest names in the UK.

Whilst they are HQ'd near Manchester, whether you want to work from home, on site, or a mix of both, they will adapt to suit you.

They truly are obsessed with seeing their teams succeed - you will have your home office kitted out, accreditations paid for, and the last Friday of every month is spent being trained by the best in the industry.

The Role

You'll deliver technically accurate, user-focused assistance for a whole range of IT solutions - no two days are the day. This can vary from user guides, online help centres, and video content.

They are committed to staying ahead of the curve and are constantly thinking of how they can modernise - you're encouraged to voice your opinion and you will be listened to.

You'll work alongside the Head of Product to create a release documentation strategy to develop an emphasis toward online, digital, and interactive content.

You'll be comfortable communicating with Stakeholders as this is the norm here - they are a nice bunch!

This is an incredible opportunity to put your unique spin on things by innovating and updating their current documentation through the best medium.

What's on Offer

  • Salary £30k-£45k
  • Pension (up to 15%)
  • Strong Bonus
  • Cycle 2 Work
  • Life Assurance
  • Private Medical

Next Steps

For more information/to be considered apply now and or give Bronte Rhodes at Cathcart Associates a call.

Tips

We can help you prepare interviews and offer some great tips to help candidates get the best possible start.

Process

Before we assess a candidate and put them forward, we’ll do a phone interview to get a better understanding of the type you’re looking for, your goals and plans.

Preparation

We know exacly what employers are looking, especially our clients, because they told us. We can help you prepare for the interview and shape up for meeting their team.

Branding

Personal branding is a term you may or may not be familiar with. In our connected world, it pays to be fully prepared for what happens when employees search your name.

Our clients

Candidates

He stood out in a world of poorly informed, unreliable and frankly annoying recruiters as a breath of fresh air.

Data Scientist – Manchester

Absolutely fantastic throughout my interview process, and I cannot recommend him highly enough! First of all, he is an absolutely brilliant communicator and extremely reliable. On top of all of his brilliant recruitment skills, it was amazing to see how genuinely excited he was for me when I received my offer. This truly conveyed to me how much he cares about his clients.

Software Engineer – Edinburgh

I’ve never written a recommendation for a recruiter before, so it must show how impressed I am!

Software Developer – Northampton

A friend looking after me, that’s how I felt. His friendly character made the whole process way easier and enjoyable, he also managed to get me one of the most interesting work opportunities. I’m really glad our paths have crossed.

Software Engineer - Edinburgh

It was a breath of fresh air – She is professional and approachable and will be there to help you every step of the way. Other recruiters give you the hard sell and the ‘best friend routine’ to get you on board and then just leave you guessing, but not here… She’s the real deal

Solutions Architect – Glasgow

She was friendly, communicative and informative, talked me through the process and gave me good advice at every stage.

Software Engineer – Manchester

I have had dealings with the majority of recruitment agencies in this country and beyond. He really stands out from the crowd and the IT industry would benefit from more people like him.

Software Developer – Glasgow

He is the most honest, thorough and experienced recruitment consultant I have ever dealt with. If he can’t help you, he’ll tell you rather than spinning a yarn and putting you forward for jobs that aren’t suitable.

Technical Author – Edinburgh

Compared to other recruiters I have worked with she seemed genuinely interested in helping me with my job search rather than just fulfilling quotas.

Software Developer – Lincoln

Equal parts friendly and professional, never once coming across as simply going through the motions and made the whole thing as painless as possible for all parties

Software Developer – Glasgow

He goes out of his way to ensure you are prepared for your interview and I particularly appreciated his professional no nonsense approach to working with me to find a new position.

Infrastructure Architect – Glasgow

She even was able to help get a firmer offer as I was offered two roles on the same day. I felt she went over and above to get the best offer she could for me without selling myself short.

QA Engineer – Glasgow

Never have a I met a recruiter like him, who embeds himself in the community so thoroughly in a way that could only be genuine. From our conversations, he has shown an understanding of the industry I would expect from a local CTO.

MI Analyst – Bolton

I can say with total sincerity I’ve never dealt with a more professional, knowledgeable and personable recruitment firm in fifteen years of contracting. They helped my wife and I relocate to Edinburgh with our five month old son and it’s in no small part to their tips and recommendations that we’ve settled in so quickly.

Transformation Consultant – Leeds

THE BEST test recruiter I’ve had the pleasure of working with, from start to finish. She provided me with training resources and is an organiser and participant in testing events. She really has taken the time to fully understand the testing principles.

Test Analyst – Aberdeen